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Frequently Asked Questions

Before Registering

• Can I apply online?
• Can I register for Distance Education courses online?
• Are there any Library resources online?
• Can I order my book online?
• Do you offer any degrees online?
• Can I work at my own pace?
• Are online courses easier than on-campus courses?
• If I take an online course, will I ever have to come to campus?
• How do I add/drop or withdraw from a Distance Education course?
• Is there some way to help me decide if online courses are right for me?

Technical Questions

• Can I use any type of Browser to access Blackboard?
• What are the minimum system and browser requirements I need to use Blackboard?
• How do I login to Blackboard?
• Where do I obtain my username and password for Blackboard?
• My Blackboard username and/or password is not working? What do I do?
• Can I use an email address other than my CVCC email address to send correspondence to my instructor?
• How do I find out what my email address is?

Course Questions

• How am I enrolled in a Blackboard course?
• I am enrolled for the next semester. Why can’t I see my class in Bb?
• When do online courses begin?
• How do I find out who my instructor is?
• How do I turn in my assignments in Blackboard?
• What if I feel like I need some extra help with my course material? Is there a way I can receive help? How?
• Can I get help using Blackboard if I need it?