UNIT	GOAL		OBJECTIVE		Funding Required	Funding Source	Rationale	Key Performance Indicators	Score	Comments
Information Technology	103-01-00	Additional instructional equipment to enhance the delivery of instruction	103-01-01	Increase the network connection to 3 Mbps for Altavista, Appomattox and Bedford.	$25,000	M&O	The limited connection speeds to our off-campus centers; limits our ability to expand the number of compressed video classes that can be received to one, provides less bandwidth to the Internet than students with high-speed Internet connections at their homes, and does not provide the ability for IT to manage PCs remotely--thus requiring a trip to the center for support calls.		N.A.	Due to budgetary constraints this was not funded.
			103-01-02	Procure the hardware to enable the higher speed connections to Altavista, Appomattox and Bedford.	$2,400	TF	This equipment is required to connect at the higher speeds requested in objective 103-01-01.		N.A.	Not Funded
			103-01-03	Add an additional compressed video receive room at the Bedford Center	$18,000	ETF	This was requested by Work Force to increase enrollment at the off-campus centers.  This is dependent upon funding the additional connection speeds.		N.A.	Not Funded
			103-01-04	Add an additional compressed video room at the Altavista Center	$18,000	ETF	This was requested by Work Force to increase enrollment at the off-campus centers.  This is dependent upon funding the additional connection speeds.		N.A.	Not Funded
			103-01-05	Install ceiling-mounted LCD projectors in rooms 2209, 4210, and 5213	$27,000	ETF	The requests for portable projectors in these rooms demonstrates a need for fixed projector installations.		Excellent	The ceiling-mounted projectors are operational.
	103-02-00	Maintain current IT resources through a replacement cycle and replace equipment that is no longer supported.	103-02-01	Replace servers that are more than 4 years old.	$21,000	ETF	This is required to provide reliable IT services to students, faculty and staff.  It is also a requirement of the Chancellor's Expectations.		Excellent	The out-of-date equipment has been replaced.
			103-02-02	Replace network printers on a six year replacement cycle	$16,800	ETF	We depend upon our printers to perform instructional and administrative functions.  Hence, they need to be replaced before they become undependable.		Excellent	The out-of-date equipment has been replaced.
			103-02-03	Replace Cisco equipment that has reached its end-of-life	$6,000	ETF	This equipment is no longer supported by a maintenance agreement.		Excellent	The out-of-date equipment has been replaced.
			103-02-04	Replace desktop PCs, MACs and loaner PCs.  This includes up to 15 portable devices for full-time faculty members.	$150,000	ETF	This is required to comply with the Chancellor's Expectations of a 4-year replacement cycle for PCs.		Excellent	The out-of-date equipment has been replaced.
			103-02-05	Replace projectors that have exceeded their useful life.	$15,000	ETF	These projectors do not support the resolution required for some applications and these are not multi-media rooms--meaning there are no speakers in the ceiling.		Excellent	The out-of-date equipment has been replaced.
			103-02-06	Purchase racks to enclose the compressed video equipment at the off-campus centers.	$2,000	TF	This year a $7,000 unit was damaged because it wasn't secure.  These enclosures will protect the equipment from this type of damage.		Excellent	The racks have been installed and are protecting the equipment.
			103-02-07	Replace the tape backup system and software	$22,000	TF	The current tape backup system does not have the capacity to backup the systems we have in place today.  There is a desire to increase the storage capacity for e-mail, instructional video and surveillance video.  These will increase our backup requirements.  This tape backup system will handle the increased load.		Excellent	The new backup system is operational.
			103-02-08	Increase the memory in the BAH labs and faculty PC	$2,100	TF	Existing labs show a marked slow down when running Visual Studio with the Vista operating system.  Upgrading the PCs with an additional 1 GB of RAM will alleviate this problem.		Excellent	The memory in the PCs has been upgraded.
			103-02-09	Begin the to migrate the current coaxial/CRT TV system to IP transport with LCD monitors	$35,000	TF	The TVs and delivery method used to provide information to our students is becoming dated.  LCD monitors will be installed in the renovated Bedford Hall and LCD monitors are not designed to operate on an analog coaxial distribution system.  This objective is to fund the equipment to deliver digital content to LCD monitors, while keeping the existing analog coaxial system for  the CRT TVs.  This initial investment will enable us to migrate for analog to digital campus-wide as funds allow--over several years if necessary.		Good	The equipment is scheduled to be delivered and installed in May.
	103-03-00	Maintain sufficient level of trained and equipped personnel.	103-03-01	Obtain a golf cart for the IT End-User Support group	$3,500	W	The golf cart will afford faster travel for the techs as the respond to work requests.		N.A.	Not Funded
			103-03-02	Replace the office furniture in room 2212C, 2212F and Thomas' area which doesn't have room number	$15,000	W	One side of the desks in room 2212C and 2212F are being supported by a filing cabinet because the "leg" on that side of the desk was broken during a move.  The filing cabinet is shorter than the "leg" so the desktop is slated.  Thomas does not have adequate furniture.		N.A.	Not Funded
			103-03-03	Hire a Network Administrator	$55,350	M&O	The network redesign that is currently being implemented is more complicated and labor intensive than our current network design.  The network is being redesigned to enable teaching faculty retain administrative rights to their PCs.  If this position is not filled, IT service will be negatively impacted.		N.A.	Not Funded
			103-03-04	Hire a PeopleSoft Analyst	$55,350	M&O	The college is very dependent upon on our current SIS Analyst for daily operations and other tasks.  Without another analyst our business continuity is vulnerable if our SIS Analyst has to be out of work for an extended period of time or finds another job.  This position is also taking on more AIS responsibilities--with HR responsibilities soon to follow.  We have a single point of failure for a mission-critical position.  We cannot afford not to address this vulnerability.		N.A.	Not Funded
	103-04-00	Comply with SEC 501	103-04-01	Fill the Policy and Security Analyst Position.  The objective is combined with 103-04-02 because the position is split coded.	$32,000	M&O	Our current staffing level is not sufficient to comply with security requirements.		N.A.	Not Funded
			103-04-02	Fill the Policy and Security Analyst Position.  This objective is combined with 103-04-02.	$32,000	None	Our current staffing level is not sufficient to comply with security requirements.	Not Funded	N.A.
			103-04-03	Rewire Merritt Hall	$30,000	TF	This was approved last year, until the funds were moved to cover the costs required for the network redesign.  This remains a point of non-compliance for the SEC 501.		Excellent	The rewiring is complete.
			103-04-04	Secure the Network Cabling in Altavista, Brookneal and the Appomattox Building	$13,000	TF	The funding to secure the cabling at the Altavista and Brookneal centers was approved last year, but this funding was also needed for the network redesign.  Securing the cabling in these areas is also an SEC 501 requirement.		Poor	This objective was not started due to other more pressing wiring projects.
			103-04-05	Encryption of critical and sensitive information is an SEC 501 requirement the VCCS is working on	$20,000	TF	There is a SEC 501 requirement to encrypt all critical and sensitive information by July 1, 2008.  We don't have the luxury of a budgetary estimate for this at this time, but we know there will be a cost.  The "funding needed" is a best guess.		Excellent	CVCC purchased the software through the VCCS.
	103-05-00	Maintain current instructional and administrative software	103-05-01	Fund the increase cost of Blackboard	$24,000	TF	The VCCS contract with Blackboard expires this year and the cost is expected to increase by $1,000,000--yes that is six zeros.  This cost is based upon our percentage of the VCCS enrollment.		Good	The anticipated cost increase didn't occur.
			103-05-02	To complement quality instruction for Spanish students at CVCC, computer labs needs to be equipped with appropriate licenses (50 @ $40.each) for the Ataojo 4.0 Spanish software	$2,000	TF	The Atajo 4.0 software has been successfully used in the past to complement Spanish instruction for our students but this software is no longer available to students because the licenses need to be current.		Excellent	The software was purchased, installed and is in use.
			103-05-03	To provide quality instruction for Communication Design students at CVCC, and adequately prepare them for the job market after graduation, the Macintosh computer lab in Room 4201 needs appropriate licenses to ensure that all graphic design software ( Adobe Creative Suite Design Premium) is upgraded in a timely and cost-effective manner.	$9,375	TF	For our graphic design students to be competitive in the workforce after graduation, they need to master the appropriate design software; many of them purchase their own computers and software while enrolled in our program to facilitate this process.  When CVCC equipment is not kept up to date, students are unable to purchase the same obsolete versions currently in use on campus, causing technical problems that do not enhance the learning experience.  By ensuring that our labs use only the currently marketed software, students can proactively purchase the tools that will help them advance in their careers, and still have the ability to present their work in class, and have their instructor grade and view their work.		Excellent	The software was purchased, installed and is in use.
			103-05-04	The existing 23 licenses of Adobe Creative Suite used for IST instruction needs to be upgraded.	$9,200	TF	This is needed to teach Web Design II and Multimedia classes.		Excellent	The software was purchased, installed and is in use.
			103-05-05	Purchase 23 licenses of QuickTime Pro Version 7 for IST instruction	$690	TF	This software is needed to teach Web Development and Multimedia classes.		Excellent	The software was purchased, installed and is in use.
			103-05-06	Provide funding for hardware and software systems to support instruction.  Important specifically is continuation of the (25 seat) license for Elluminate Live! ($17,000)	$17,000	M&O	Since initially licensing 3 years ago, this web conferencing tool has become an essential part of some online courses; a supplemental part of some traditional courses; and a back-up for compressed video courses.  Faculty have come to rely on Elluminate for weekly sessions with their online students; office hours; class "make-up" days for inclement weather; to conduct classes when faculty might be out-of-town (conferences/meetings).   Additional funds to support other instructional needs that might arise.	Elluminate License will be renewed 7/1/08.  Other purchases made after needs identified and evaluated.	Excellent	The software was renewed and is in use.