ISO-9000 Series Courses
| Number of Courses* |
Retail Price |
| 1 Course |
$ 65.00 |
| 5-Course Bundle |
184.00 |
| 10-Course Bundle |
289.00 |
| 25-Course Bundle |
394.00 |
| 50-Course Bundle |
519.00 |
| 100 Course Bundle |
739.00 |
| * Number of Courses per person, not number of people per course |
|
These courses are available through the World Wide Web (Internet). Once purchased,
course material is available to the student for 365 days. Courses published by
Skill Soft may be purchased individually at $60 + $5 administration fee, but the
courses may be bundled according to the following schedule.
| Continual Quality Improvement |
| Vendor Information: |
SkillSoft (OPER0406) |
| Duration: |
240 M |
| Course Description: |
The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Measurement, Analysis, and Improvement is one vital component of the standard. This course examines the need to plan and implement measurement and monitoring activities to ensure that established quality characteristics are identified and continually improved. These activities, along with ongoing internal audits, provide data that is analyzed to guide both corrective and preventive improvements to an organization's work flow processes, products, and services. These guidelines also help to identify and segregate nonconforming products before they reach the customer. |
| Building a Quality Management System |
| Vendor Information: |
SkillSoft (OPER0402) |
| Duration: |
120 M |
| Course Description: |
This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and outlines how an organization can begin its ISO journey in an easy-to-understand format. |
| Customer Satisfaction Through Resource Management |
| Vendor Information: |
SkillSoft (OPER0404) |
| Duration: |
150 M |
| Course Description: |
The ISO 9001:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility; Resource Management; Product Realization; and Measurement, Analysis, and Improvement. Resource Management is one important component of the QMS. This course examines the management of human, material, and environmental resources that are necessary to maintain an effective quality management system. |
| Introduction to Auditing |
| Vendor Information: |
SkillSoft (FIN0231) |
| Duration: |
180 M |
| Course Description: |
Have you noticed that auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a quality audit. You will develop your knowledge of what audits are, how they are conducted, how they are recorded, and how they are followed up. In addition, you will examine the basics of both internal and external audits and how they foster effective business processes. |
| Introduction to Internal Auditing |
| Vendor Information: |
SkillSoft (FIN0232) |
| Duration: |
270 M |
| Course Description: |
Surprises can be very costly to a company. Developing in-house strategies to ensure that internal processes are being followed and quality expectations are being met is a powerful tool for avoiding surprises. This course, Introduction to Internal Auditing, will introduce you to internal auditing strategies and techniques that help accomplish this end. Specifically, you will learn how to plan and report an internal audit and perform key quality control audit techniques. |
| Processes for Quality Products and Services |
| Vendor Information: |
SkillSoft (OPER0405) |
| Duration: |
240 M |
| Course Description: |
The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses emphasize that quality objectives be established, documented, measured, and periodically reviewed. Measurement and verification that customer requirements are met and that the process continually improves based upon documented feedback are also requirements of the standard. In addition, design, purchasing, and production requirements can be continually improved by applying the ISO guidelines to your organization's quality management system. |
| Quality-minded Management |
| Vendor Information: |
SkillSoft (OPER0403) |
| Duration: |
150 M |
| Course Description: |
The ISO 9000:2000 family of standards structures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoing evaluation of the quality management system to measure its effectiveness and to continually improve the QMS. This course is a must for management. |
| Steps for Successful ISO Registration |
| Vendor Information: |
SkillSoft (OPER0407) |
| Duration: |
180 M |
| Course Description: |
An organization must carefully plan and integrate into their own quality management system a comprehensive strategy to comply with ISO 9001:2000 requirements. This course discusses the necessary steps required to organize for ISO registration. For example, management commitment must be obtained, a steering team and internal audit program established, and the appropriate registrar selected. Preparing for registration involves creating four levels of documentation beginning with the quality manual, identifying areas that require improvement, and ensuring quality procedures and work instructions are in place. This course emphasizes the importance of continual communication, benchmarking, and quality improvements. "Steps for Successful ISO Registration" guides your organization through the familiar ISO motto: say what you do, do what you say, prove it, and improve it! |
| The Who, What & Why of ISO 9000:2000 |
| Vendor Information: |
SkillSoft (OPER0401) |
| Duration: |
150 M |
| Course Description: |
This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by the ISO 9001 standard. |
|
 |
Distance Education
|
|
 |
|
